Customers can manage cards and other information associated with their vehicles from P-Fleet's customer portal. Start by logging in and navigating to the Vehicles screen. This screen shows all of your vehicles that have been entered into the system, including vehicle cards.
Vehicle Statuses
Each vehicle has a status (active or inactive). An active vehicle can have new cards created and assigned to it by an authorized user from your company. A terminated vehicle no longer has active cards.
Changing the status of a vehicle from active to terminated will cancel all cards for that vehicle. Cards are listed under each vehicle so you can see which assets will be affected before deactivating a vehicle.
Changing the status of a vehicle from terminated to active, however, will not immediately reactivate all cards for that vehicle. First, reactivate the vehicle. Then select a drop-down option from the Card Action field to reactivate or replace any cards associated with that vehicle.
Vehicle Departments
Each vehicle can be assigned a department if you choose. The drop-down menu for the Department field shows current departments that have been added to your account. If you need to add a new department, click Create Department under Actions in the top right corner of the page.
Cancelling, Replace, and Reactivating Vehicle Cards
The Vehicles screen allows users to manage the status of vehicle cards. However, to view or edit all settings of a vehicle card, you will need to navigate to the Cards screen.
Using the Card Action field you can suspend or unsuspend a card.
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