Manage Voyager Drivers

Customers can manage cards, PINs and other information associated with their drivers from P-Fleet's customer portal. Start by logging in and navigating to the Drivers screen. This screen shows all of your drivers that have been entered into the system, including driver cards and PINs.

Driver Statuses

Each driver has a status (active or terminated). An active driver can have new cards or PINs created and assigned to that driver by an authorized user from your company. A terminated driver no longer has an active card or PIN.

Changing the status of a driver from active to terminated will cancel all cards and PINs for that driver. Cards and PINs are listed under each driver so you can see which assets will be affected before deactivating a driver.

Changing the status of a driver from terminated to active, however, will not immediately reactivate all cards and PINs for that driver. First, reactivate the driver. Then select a drop-down option from the Card Status field to reactivate any cards or PINs associated with that driver.

Driver Departments

Each driver can be assigned a department if you choose. The drop-down menu for the Department field shows current departments that have been added to your account. If you need to add a new department, click Create Department under Actions in the top right corner of the page.

Managing Other Restriction for Driver Cards and PINs

In addition to the Driver Status and Department fields, the following fields are displayed on the Drivers screen and allow users to update their fuel cards and driver PINs:

• Action: This allows you to cancel, replace or reactivate a card. If the record is for a Driver ID Only you can only cancel or reactivate that PIN.
• PIN: Voyager cards that prompt for PIN use 4 to 6 digit PINs. PINs also cannot be overly simple (e.g., 1111, 123456).