Real Time Transactions

Our new website update allows you to view your Voyager card's authorizations in real time. With this, you can see transactions as they are being made as well as reason for any declines. Here's how to see this report:

Log in to your account at secure.pfleet.com. If you need assistance logging in, you can click Forgot Password to reset your password, or you can contact our Customer Service team at 800.499.4645 x2 or at [e-mail] for further assistance.

Once logged in, go to Reports -> Real Time Transactions.

Your default view is for Today's authorizations, but you'll be able to see up to the last 7 days of activity. You can filter by driver, vehicle, and/or authorization status, and you can search any of the fields that appear on the screen.

The Actions button allows you to export this report to a .csv file (opens in Excel as a spreadsheet), or you can Reset PIN if your card is locked due to too many bad PIN attempts.

If there are any declined transactions, you'll see the reason for the decline. If it's a limit issue, you can adjust your limits in your Cards screen. If it's a PIN issue and the card is locked, you can reset you card's PIN. If you have any questions, please contact our Customer Service team at [e-mail] or by phone at 800.499.4645.